Conflict Resolution

1. Level 11
   Foundations

   Get the basics right in low-pressure situations.
2. Level 2
   Applied

   Handle real situations from your job with confidence.

3. Level 3
   Advanced

   Stay effective under pressure, push-back and surprises.

Practice scenarios

Score 80+ on a scenario to master it.

• 1
  Resolve a clash between two teammates

  You’re a designer. Two teammates disagree loudly on an approach in a meeting. Step in.

  1:30Not tried yet
  Start

More scenarios for Conflict Resolution are coming in the full version.

What good looks like

Mentora scores every attempt on these.

• Clarity

  Short, plain sentences. One idea at a time.
• Structure

  A clear beginning, middle and end that’s easy to follow.
• Relevance

  You answer what the situation actually needs.
• Confidence

  Direct language, no “maybe” or “I think”.
• Filler words

  Few “um”, “like” or “basically”. Pauses instead.